The First-Time Trainer
by Tom W. Goad
The First-Time Trainer | READ MORE
- Format: paperback, 176 pages
- Publisher: Amacom
- Release date: May 8, 1997
- ISBN: 9780814479421 (0814479421)
- Author: Tom W. Goad
- Language: english
About The Book
You’ve been asked to train a co-worker in a software program — by tomorrow! Or you’ve been told to train three people in customer service — this week! Whatever the situation, more and more of us are asked to provide last-minute training. Whether you’re a manager, a supervisor, a team leader, or a new training professional, this concise guide gives you the critical elements of training so that you can become an “overnight” trainer.
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